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New customer service hours for Logansport Utilities starting March 1, 2024

Last Updated on January 21, 2024 by Logansport Utilities

Logansport Utilities will adjust its customer service hours on March 1, 2024.

The new hours for bill-related phone calls and in-person walk-ins to the city building’s customer service office will be 8:30 a.m. – 4:00 p.m. Monday through Friday.

The current hours are 8:30 a.m. – 4:30 p.m. Monday through Friday.

The new hours reduce the daily open customer service phone call time and in person visits by 30 minutes to allow staff to complete administrative and accounting tasks.

Bill payments can be made in several convenient methods including:

• In-person or using the drop off box, located on the south entrance of the city building, located at 601 E. Broadway, Logansport Indiana, 46947.

• Mailing payment in with tear-off section of the front side of the bill with account number and making check payable to Logansport Utilities.

• Calling customer service at 574-753-6231.

• Paying online with credit/debit card, along with a credit card fee at www.logansportutilities.com

• Or signing up for free Automatic Bank Withdrawal (ACH), which withdrawals bill payment
automatically from a checking account once a month.

For questions or more information please call customer service at 574-753-6231 or by emailing customerservice@logansportutilities.com.

SOURCE: News release from Logansport Utilities