One Year, 1,000 Lives: 4C Health Marks Milestone in Walk-In Mental Health and Substance Use Care
Last Updated on June 16, 2025 by Cass County Communication Network
Peru, IN– 4C Health is proud to commemorate one year of providing same-day, walk-in access to
mental health and substance use services across the region. This milestone reflects 4C Health’s
unwavering commitment to increasing accessibility, reducing barriers, and meeting individuals
where they are on their journey to wellness.
Launched in May of 2024, the walk-in access initiative was designed to ensure individuals could
receive timely behavioral health support without the need for a scheduled appointment. Since
implementation, 4C Health has served more than 1000 individuals through walk-in services across
its locations.
Nicole Hiatt-Drang, Chief Clinical Officer for 4C Health states, “As I look back and celebrate our
one year anniversary of implementing same day access for care, I reflect on lessons learned, my
immense appreciation for everyone who has been agile in process improvement, and for all the
individuals who have courageously been part of the process over the last year by trusting us with
their care. Offering same-day access to care, through the use of walk-in access, is not just about
efficiency; it’s about embracing the urgency of care and meeting people when they are ready. It is
helping to transform lives by breaking down barriers and ensuring that individuals receive support
when they need it most. Looking forward to continued improvement and access for our
communities over the next year.”
Walk-in access is available Monday through Friday during business hours at all 4C Health locations.
Services include initial assessments, crisis intervention, referrals, and coordination of ongoing
care.
The success of this initiative also aligns with 4C Health’s vision to create Care, Compassion,
Collaboration, and Competency in every community served. As the agency celebrates 50 years of
service in 2025, the walk-in access model stands as a testament to continued innovation and
client-centered care.
For more information about walk-in access and the services provided, visit 4CHealthin.org or call 1-
800-552-3106.
If you are experiencing crisis, contact 9-8-8, text IN741741, or call 4C Health directly at 800-552-3106
4C Health is also celebrating 50 years in North Central Indiana communities. In gratitude for the 1st 50
years, with vision for the next 50 years! To learn more about our 50th anniversary click this link to watch a
short video https://youtu.be/s7Ua2HNk8E4?si=VMqtFDGRk79Rn608
To learn more about 4C Health visit www.4CHealthIN.org.
SOURCE: News release from 4C Health