4C Health partners with Heidi Health to enhance clinician support with AI technology
Last Updated on July 26, 2025 by Cass County Communication Network
4C Health is proud to announce a new partnership with Heidi Health, an innovative leader in AI-powered medical scribe technology. This collaboration aims to reduce the administrative burden on clinicians, allowing them to focus more fully on what matters most— delivering exceptional patient care.
Heidi Health’s advanced AI technology supports over 1.5 million patient interactions each week, transcribing and processing clinician-patient conversations in real time. The platform generates comprehensive clinical notes, follow-up materials, referral letters, and assessments—streamlining
documentation and dramatically reducing the time spent on paperwork.
By implementing Heidi’s AI-driven tools, 4C Health is taking a major step toward reducing clinician burnout and improving the overall efficiency of care delivery. The partnership underscores 4C Health’s ongoing commitment to innovation, quality, and the well-being of both staff and the communities they serve.
4C Health selected Heidi Health as their AI scribe solution due to its exceptional versatility across a
wide range of clinical settings, including therapy, primary care, and psychiatric services. Heidi Health’s adaptable platform seamlessly integrates into diverse workflows, enabling clinicians to focus more on patient care while reducing documentation burden. Its ability to support different specialties with tailored, accurate, and secure transcription made it an ideal choice for 4C Health’s comprehensive, multidisciplinary approach to healthcare.
“We’re proud to empower primary care providers with AI-driven tools that enhance their ability to provide compassionate, personalized care, fostering more meaningful patient interactions and reducing administrative burdens”, states Dr. Thomas Kelly, CEO and Co-Founder of Heidi Health.
Nicole Hiatt-Drang, Chief Clinical Officer states, “As we embrace technology at 4C Health through our partnership with Heidi Health, we can better support clinicians by minimizing administrative burdens and enhancing focus on connection, hope and healing with clients. I am grateful for this partnership and for our clinical teams who support the well-being of all Hoosiers through high quality, whole-person healthcare that is compassionate, collaborative and competent in rural Indiana.”
Together, 4C Health and Heidi Health are transforming how care teams operate—creating space for greater compassion, competency, and connection in every clinical interaction.
About 4C Health
Founded in 1975, 4C Health provides comprehensive mental and behavioral health services across north central Indiana. The organization remains committed to care, compassion, collaboration, and competency as it expands access to services in rural communities.
As 4C Health looks toward the future, it remains committed to its founding values of community, care, and collaboration—continuing to build healthier futures for individuals and families across the region.
For more information about 4C Health, visit 4CHealthin.org.
SOURCE: News release from 4C Health