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Logansport Memorial Hospital to use phone surveys to gather data about patient experiences

Last Updated on January 7, 2024 by Logansport Memorial Hospital

Beginning January 1, 2024, Logansport Memorial Hospital will partner with Professional Research Consultants (PRC), a healthcare-focused research company based out of Nebraska, to gather information about patient experiences in regards to procedures and/or surgeries.

Patients 18 years and older who have had surgeries or procedures at Logansport Memorial Hospital are eligible to participate in the survey. Please be aware that this survey will be conducted via phone. You may receive a phone call from PRC on behalf of Logansport Memorial Hospital. The survey includes questions about patients’ experiences with their preparation for the surgery or procedure, check-in processes, cleanliness of the facility, communications with the facility staff, discharge from the facility, and preparation for recovering at home. The survey also includes questions about whether patients received information about what to do if they had possible side-effects during their recovery.

The surveyor will indicate that they are with Professional Research Consultants (PRC). It is a legitimate phone call and a legitimate survey, so we ask for your full participation in providing honest answers to the questions asked of you.

Logansport Memorial Hospital appreciates your participation, and we thank you in advance for your cooperation.

SOURCE: News release from Logansport Memorial Hospital